Refund policy

Every monthly payment — the first one or any renewal — carries a 30-day guarantee: if you write to hello@mycalmer.life within 30 days of the charge, we refund that payment in full. This also covers forgotten renewals.

Refunds are processed through the same payment method you used. If the refund is for your first period, your account returns to the free tier; if it is for a renewal, your subscription is cancelled and you return to the free tier immediately.

We may refuse requests in cases of clear abuse, for example repeated refunds on the same account after months of continuous use.

This guarantee is voluntary and sits on top of your legal rights — it does not replace them. In the UK and the EU you normally have 14 days to change your mind about an online purchase; for digital content that right can end once you start using the service, if you agreed to that at checkout.

Nothing in this policy reduces the rights your country's consumer-protection laws give you.

You can cancel your monthly subscription at any time from the account panel. You keep access to the paid features until the end of the period you have already paid for.

Outside the 30-day guarantee, no partial or pro-rata refunds are offered for cancelling before the month ends.

Payments and refunds are processed by Paddle, which acts as the merchant of record: Paddle issues your invoice, appears on your bank statement and carries out refunds approved under this policy.

If we close Calmer or permanently stop offering a paid plan, we will tell you at least 60 days in advance and stop charging renewals from that notice.

We will refund the unused part of your last payment pro rata from the closing date (for example, a yearly plan closed halfway through gets half back). If that payment is still inside the 30-day guarantee, it is refunded in full. You don't need to ask: we process it automatically through Paddle.